The Right Message. The Right Channel. Automatically.
SMS, email, and web notifications — all managed from one place, all running automatically. Patients stay informed and engaged without your staff sending a single manual message.
All communications are sent through secure, audited channels with role-based access controls and full delivery logging.
Flu shot reminder sent to 47 patients
8:00 AMHeart Health Month newsletter delivered
9:15 AMHoliday hours alert — 312 patients
10:00 AMPost-visit follow-up: 23 patients
2:00 PMNew service announcement published
3:30 PM847
Sent today
96%
Delivered
0
Manual sends
Three Channels. One Platform.
Reach patients where they are — text, email, or web — without managing three separate tools.
SMS
Text messages for appointment reminders, event alerts, holiday hours, and emergency notifications. High open rates, immediate delivery.
High open ratesBranded email campaigns for health content, newsletters, service announcements, and detailed appointment confirmations.
Branded templatesWeb Notifications
In-browser push notifications for patients who visit your pharmacy website — no app download required.
No app neededEvery Communication Your Pharmacy Needs
Pre-built workflows for the most common pharmacy communication scenarios — plus the ability to build your own.
Appointment Reminders
Multi-step sequences: confirmation, 48h reminder, day-of reminder, and post-visit follow-up.
Event Reminders
Automated reminders for vaccine clinics, health fairs, and community events.
Health Campaigns
Seasonal health campaigns go out automatically — flu season, diabetes awareness, heart health month.
Service Announcements
Notify patients when you add a new service, extend hours, or launch a new program.
Holiday Hours
Automated holiday hour notifications so patients always know when you're open.
Emergency Alerts
Reach your entire patient base instantly when urgent communications are needed.
Review Requests
Post-visit satisfaction surveys and Google review requests sent automatically.
Custom Workflows
Build your own communication sequences triggered by appointments, events, or custom conditions.
Build Custom Communication Workflows
Beyond the pre-built automations, pharmacies can create their own communication sequences triggered by events in the platform — a new appointment booking, a completed event registration, or a custom subscriber list.
- Trigger on appointment booking, completion, or cancellation
- Segment by subscriber list or event registration
- Multi-step sequences with configurable delays
- A/B test message content and timing
- Full delivery and engagement reporting
Example Workflow: Post-Appointment Follow-Up
Your Patients Stay Informed. Your Staff Stays Focused.
Patient communications are included in all plans.